About Hallett Insurance

We Are St. Augustine's Best Insurance Company

Hallett Insurance

Hallett Insurance was founded originally in 1993 on the principle of service first, profit last. As an independent insurance agency, Hallett Insurance offers its customers many A-rated insurance carriers with a diverse range of coverages. Their customers have access to a wide variety of programs such as homeowners, mobile homes, auto, motorcycle, business, boat, and flood insurance. At Hallett Insurance, they listen to their customer's needs and match those needs with the best insurance coverages and the highest policy discounts.

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Team members

Meet Our Team


President of Hallett Insurance has nearly 30 years of experience as a licensed insurance professional. Caroline is a fourth-generation Floridian from North and Central Florida. In 1987, Caroline received her Bachelor of Science degree in Risk Management and Insurance from Florida State University. Her experience ranges from financial services, life and health, and, property and casualty insurance. Caroline began her insurance career in New Mexico while her husband, Bruce, attended graduate school. While in New Mexico, Caroline started, grew, and, sold two Hallett Insurance locations.

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Fletcher Hallett is the Vice President of commercial sales at Hallett Insurance and has 8 years of experience as an insurance professional. Fletcher is a 5th generation Floridian, who grew up in St Augustine. In 2016 Fletcher graduated with a Bachelor of Science in Risk Management and Insurance from Florida State University. Fletcher has been a licensed agent to sell Property and Casualty insurance since 2014. Fletcher is also licensed to sell life and health insurance and is a licensed claims adjuster in the state of Florida. Fletcher’s college degree combined with his industry experience equips him with the tools he needs to recommend the best coverage at the best value.


Kelli is the Customer Service Manager at Hallett Insurance and has been in the insurance industry for 5 years. She has her 220-insurance license for the State of Florida and enjoys insurance and helping people. She was the recipient of the Travelers Insurance Co Star Award for auto insurance in 2022 for excellent service. She manages our customer service and goes above and beyond to offer exceptional service to current clients as well as future business. Kelli specializes in personal auto and home insurance and wants to understand your needs. She is originally from Mississippi and graduated from Caledonia High School in 2008. She and her husband Jeffrey moved to Saint Augustine over 13 years ago. She is the proud mother of a son and daughter and when she is not working, she likes to spend time with her family and friends and make new memories.

Frequently asked questions

We Have Answers When It Comes to Insurance!


We are here to walk with you through the complexities of insurance

Check out our FAQs today and if you have more questions, simply give us a call or email. We are here for you.

Insurance is important because it helps protect you from financial losses that may occur due to unexpected events or accidents. It provides you with peace of mind, knowing that you have coverage to help mitigate potential financial hardships.

Insurance premium costs are typically determined by several factors, including the type of insurance, coverage limits, deductible amount, policyholder’s age, location, and risk factors associated with the insured item or individual. Insurance companies use data, statistics, and actuarial tables to assess risk and calculate the appropriate premium.

There are several ways to potentially lower insurance premiums, which may include bundling multiple policies with the same insurance company, maintaining a good credit score, increasing deductibles, installing safety features or security systems, driving safely (for auto insurance), or shopping around for different insurance providers to compare quotes.